সারাদেশে ফ্রি ডেলিভারি · ক্যাশ অন ডেলিভারি

Returns & Refunds

Changed your mind? We make it easy.

1
Request return
Call or WhatsApp us within 7 days of delivery. Tell us your order ID and the reason.
2
We pick it up
A courier will collect the item from your address — free of charge. Pack it in the original box.
3
Refund issued
Once we receive and inspect the item, your refund is processed within 2–3 business days.
Eligible for return
Item received damaged or defective
Wrong item delivered
Item not as described
Unused and in original packaging
Return requested within 7 days
Not eligible for return
Item has been used or opened
Packaging damaged by customer
Return requested after 7 days
Consumable or hygiene products
Customer-caused physical damage

Need help with a return or have questions?

Contact us