সারাদেশে ফ্রি ডেলিভারি · ক্যাশ অন ডেলিভারি

Frequently Asked Questions

Ordering

How do I place an order?

Add the product to your cart and complete checkout with your name, phone number and delivery address. We'll call to confirm your order before dispatch.

Do I need to pay in advance?

No. We offer Cash on Delivery (COD) — you pay only when the product reaches you.

Delivery

How long does delivery take?

Inside Dhaka: 1–2 working days. Outside Dhaka: 2–4 working days after your order is confirmed.

Do you deliver everywhere in Bangladesh?

Yes, we deliver nationwide through our trusted courier partners.

Can I track my order?

Yes — use the Track Order page with your order number and phone number.

Payment

What payment methods do you accept?

Currently Cash on Delivery only. Online payment (bKash / Nagad) is coming soon.

Returns & Warranty

What if the product is damaged or not as described?

You can request a return or replacement within 7 days of delivery. See our Returns & Refunds policy for details.

Is there a warranty?

Yes — eligible products carry a replacement warranty. The exact terms are shown on each product page.

Still need help?

Call or message us — see the Contact page. We're always happy to help.